Senior IT Business Analyst

Abbott Laboratories

Job Description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.

Our location in Lake Forest, IL currently has an opportunity for a Senior IT Business Analyst


  • Primary liaison between the IT and Core Diagnostics Quality business areas.
  • Provides direct support to Quality business areas including post-market surveillance, quality management systems, research and development, supplier management, and operations quality such as quality laboratory testing.
  • Works directly with clients and applies IT and applies IT and business knowledge and experience to develop and understand the business case and business requirements to solve for technology related business problems.
  • Leads department level initiatives or assists Program or Project managers on phases of a larger project.
  • May assist in business relationship management, business strategy and planning, portfolio/demand management, including financial approvals and tracking.

Core Job Responsibilities

  • Support Core Diagnostics Quality business, including change control, training, complaint handling, supplier management, quality reporting as well as quality laboratory testing and global standardization.
  • Applies and executes standard information systems theories, concepts and techniques and assists in the development of standards and procedures.
  • Partners with Corporate service providers to investigate alternatives, which use existing applications.  May conduct training.
  • Manages initiatives according to milestones and within budget constraints. 
  • Identifies and implements process improvements. 

Position Accountability & Scope

  • Independently conceives and develops general approaches to develop business requirements and business case. Exercises latitude in the approach to problem solving. Determines and develops approach to problem.
  • Work is reviewed for soundness of business judgment and to determine if overall results and objectives have been achieved.
  • Medium/high complexity work.
  • Supports project financial plans and manages business long range planning and capital request.
  • Errors or failure to achieve expected results may result in project delays or the expenditure of more resources than was planned.
  • Will coach or mentor less senior support professionals.


Required skills:

Supporting IT solutions for business; preference for experience with In Vitro Diagnostics and/or quality business processes

Minimum Education

Bachelor’s Degree or equivalent experience

Minimum Experience/Training

Supporting IT solutions for business; preference for experience with In Vitro Diagnostics and/or quality business processes

Supervisory / Management Responsibilities

No direct or indirect supervisory responsibility


At Abbott, you can have a good job that can grow into a great career. We offer:

  • Training and career development, with onboarding programs for new employees and tuition assistance
  • Financial security through competitive compensation, incentives and retirement plans
  • Health care and well-being programs including medical, dental, vision, wellness and occupational health programs
  • Paid time off
  • 401(k) retirement savings with a generous company match
  • The stability of a company with a record of strong financial performance and history of being actively involved in local communities

Learn more about our benefits that add real value to your life to help you live fully:

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at, on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.

Job Requirements