VP Diversity Inclusion & Community


Job Description

COMPANY’s commitment to leveraging diversity, equity, and inclusion (“DEI”) and community engagement are key components of our Guiding Principles and Focus on our People strategic pillar. We are partnering company-wide to execute an authentic and realistic DEI strategy that will create a formative and sustainable direction that is aligned with COMPANY’s vision and mission. This work will inform our community engagement efforts, too. To guide our efforts, we have engaged a renowned DEI expert, Karen Brown, founder of Bridge Arrow Consulting. She is actively working with COMPANY’s executive leadership, bringing her expertise and experience to help us in this important work. And we are excited to bring on, as a critical member of our leadership team, our VP, D&I.

As the head of our DEI work, you will serve as a catalyst, working with those in the field and on our corporate team, to forge strategic and programmatic DEI work, to understand, learn, build, and facilitate COMPANY’s work company wide. Your leadership will help us accelerate work already in progress and drive forward with sustainable and authentic actions for our employees and our company. This senior leadership level role and member of our Executive Committee (ECM) will lead the DEI “practice” working closely with Corporate, Regional and Field Leadership to direct, coordinate and develop initiatives and practices that align local DEI efforts with the overarching company-wide business strategy. You will serve as a center of excellence for coaching, advice, and expertise. The successful candidate will partner with our HR leaders to bring a DEI lens to all our employee experience/people practices including talent attraction and recruitment, onboarding, development, performance management, recognition, and rewards. Further, you will partner with Sales leadership, Corporate Marketing, Corporate Sales, Procurement, M&A and more to advance COMPANY on its DEI journey. The head of DEI will have oversight and will be responsible for the reporting of corporate DEI metrics, assist with the identification of and work across the organization toward the resolution of issues that are likely to impede progress on key initiatives, and leadership of initiatives that are integral to the achievement of goals and achieve desired outcomes. An important focus of the role is to champion internal change management, and this leader will also represent the organization externally.

Reports To: Chief Human Resources Officer


As the leader who governs the organization’s collectively crafted DEI strategic plan, this leader will possess outstanding relationship building, strategy development and communications skills as well as the ability to develop creative solutions through partnership and effective engagement of key stakeholders. While the following areas of responsibility should be anticipated, the successful candidate should be prepared to play an active role in building and shaping the agenda over time, starting with partnering with our external consultant, CHRO and EMT to complete our research and discovery work to inform the focus and priorities.

  • Work with the Executive Management Team, ECM, and Regional Leaders, to architect and direct the implementation of the enterprise-wide DEI strategy, including a clearly articulated mission, guiding principles, goals, priorities, and metrics for the next 3-5 years.
  • Provide advice and guidance on the best approaches to produce strategic and sustainable results in support of DEI goals and objectives and develop criteria to measure and assess the success, value and impact of such programs and actions.
  • Fluently engage with and influence partners at all levels across the organization in the planning and execution process.
  • Partner with key internal stakeholders to identify key industry trends and market dynamics to optimize strategic decisions, as well as collaborate to conduct research and data collection, analysis, and recommendations for strategic opportunities.
  • Facilitate and build alignment to drive DEI standard methodologies across the organization to advance organizational capability in this area.
  • Develop strategic tactical approaches for the creation and effective adoption of DEI and related programs and work with active Employee Resource Groups, Culture Committees as well as DEI Councils at the office and COMPANY levels.
  • Support our established philanthropic program, “COMPANY Gives”, and evolve and enhance this and other community partnerships and programs in support of the overall DEI strategy and our Focus on our People pillar.
  • Serve as a center of expertise and advisor for Regional, Local and Functional Leaders. Partner with executive leaders to ensure the implementation and advancement of DEI as core values and strategic lever for people and business needs.
  • Cultivate strategic partnerships and work closely with Regional, Local and Functional leaders to assess and prioritize potential gaps, define needs, and embed DEI into existing processes, practices, policies, and procedures.
  • Take an active leadership role to ensure existing strategic external DEI partnerships are engaged in a robust way to maximize benefits and, where needed, identify additional partnerships for COMPANY. You will advise on how to cultivate and maintain positive relationships with external partners and professional organizations, and at times represent the organization and COMPANY’s brand at appropriate venues.


  • Minimum of 7 years of progressive experience in designing and leading successful DEI programs either as a consultant or internally.
  • Experience with strategy development and change management.
  • Demonstrated experience successfully engaging with senior executives and leadership teams (C-suite level).
  • Experience leading DEI strategy work outside of the U.S. (especially in Canada).
  • Proficient in designing and using analytics – able to harness and use data to make and guide informed decisions.


  • Successful completion of a full 4-year course of study in an accredited college or university, leading to a bachelor’s degree is strongly preferred. A higher degree, in a related field is desired.
  • Experience working in a commercial role and/or leading DEI in the business is preferred.
  • Structured training in DEI or appropriate experience in the broad domains of DEI are sought.


Leading Change:

  • Identifies changes and opportunities to adjust.
  • Effectively challenge assumptions and norms through:
    • o Explicit communication (what to change, why change is necessary and beneficial, and possible outcomes and cost).
    • o Agile communication style (adjusts style to audience to enable understanding and acceptance of change).
    • o Encouragement and support (of people to propose changes and ideas).
    • o Is well informed about external influences, e.g., society, customers environment, regulations, government, and related trends.

Collaborating and Influencing:

  • Builds and sustains lasting relationships by providing unique, value-added perspectives and high-quality advice, productively engaging with others over whom no formal authority is held.
  • Maintains a strong awareness of diversity issues and trends, educating the organization and providing coaching and guidance to leadership on relevant topics.
  • Demonstrates sound judgment and gains deep insight into the organization’s values and priorities.
  • Influences and garners quick rapport in a highly matrixed environment.
  • Maintains longer-term, relationship focused mentality (invites stakeholders to an open dialogue to gain commitment, brings them "on board" and shapes collective consensus).
  • Adapts approach/style to achieve optimum results.

Outcome Orientation:

  • Is skillful in managing multiple projects simultaneously while managing deadlines.
  • Is efficient (prioritizes own time and manages resources) and productive (focuses on driving results).
  • Ensures successful outcomes are embedded into every aspect of the organizational framework.
  • Possesses a blend of strategic thinking and practical execution, and a blend of leadership and “player coach.”

General Business Characteristics and Personal Qualities:

  • Masterful in working in an entrepreneurial, fast paced, highly matrixed organization with a partnership mentality.
  • Understanding of core business strategies.
  • Self-sufficient and dynamic problem solver with a "roll up the sleeves" mentality.
  • Comfortable managing in a virtual context and working with virtual teams.
  • Organizationally savvy; adaptable and resilient.
  • Self-aware and open to learning.
  • Has a high degree of personal integrity and discretion.
  • Skillful in oral and written communication.
  • Possesses strong computer skills: Microsoft Office suite.
  • Will travel up to 25%.


  • To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily.  The requirements listed above are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  These qualifications are considered without regard to race, religion, color, sex, national origin, disability, or any other characteristic protected by federal, state, and local law. 

Job Requirements